The helpdesk, handled
Remote and on-site support for the everyday issues that slow your people down.
Discuss this area
Managed IT supportManaged IT & cyber
IT that works. A team that takes ownership.
From your people and devices to Microsoft 365, networks and security, Lansafe connects the moving parts and gives your business one place to turn.
Established 2004
Cyber Essentials certifiedOne accountable teamUK-wide delivery
Cyber Essentials certifiedOne accountable teamUK-wide deliveryThe difference is ownership
Lansafe, Your Trusted Partner in End-to-End IT Support.
Our IT Support Services are designed to meet the needs of businesses throughout the North West, including key areas such as Manchester, Liverpool, Preston, Wigan, and Blackburn. If your business is located outside of the North West, don’t worry – we extend our reliable I.T support to business across the UK.
We are not your standard IT Support company, we will ensure the process is simple, affordable, friendly and efficient.
What managed IT covers
Support for the whole working day.
Choose the help you need now, with room to bring connected services together over time.
Microsoft 365 & email
Keep users, email and collaboration tools configured around the way your team works.
Discuss this areaCyber security
Practical endpoint protection, access controls and advice to strengthen your defences.
Discuss this areaBackup & cloud
Plan and manage your cloud, server and backup setup so important information is better protected.
Discuss this areaNetworks & devices
Bring business WiFi, infrastructure and device management into the same support conversation.
Discuss this areaManaged IT packages
Choose a starting point.
Three ways to bring day-to-day IT under one team. We can discuss the right scope for your users and systems.
Small Package
Hosted Desktop
- I.T Support
- Office 365 License
- Advanced Anti-virus
- WIFI Support
Medium Package
Hosted Desktop & Server
- I.T Support
- Office 365 License
- Advanced Anti-virus
- Cloudsafe Back-Up
- IMPACT Cyber Security
- Network & WIFI Support
Enterprise Package
Hybrid Desktop & Server
- I.T Support
- Premium Office 365 License
- Advanced Anti-virus
- IMPACT Cyber Security
- Cloudsafe Back-Up
- Network & WIFI Support
- Server Management
More than a ticket number
IT Support Process.
After an initial meeting to discuss your requirements, our IT Specialists will then onboard you efficiently and give instructions on how to raise any internal issues. Support requests can become time consuming and a huge burden on your business. With a simple ticketing system, our team of IT Advisors can handle these requests within a timely manner. Let Lansafe be the missing link for all your B2B IT support needs, our keytech products and IT services will enhance your business communications. Contact Lansafe now for more information.
- People who can follow a problem across disciplines
- Less supplier handoff when systems overlap
- A clear plan before changes are made
Real client work
Joined-up support in practice.
Different organisations. One common thread: bringing the technology behind day-to-day work into a clearer service relationship.
Happy Smiles Training
IT, mobiles and phones under one roof
Managed IT support, Microsoft Intune and communications brought together for a growing training organisation.
Read the case study
Frodshams Solicitors
A smoother move and a familiar support team
IT and telecoms support for an office relocation, with remote assistance and on-site help from one team.
Read the case study
R. Banks and Sons
I.T, Telecoms & Security Testimonial
Managed IT, telecoms and preventative CCTV work for the funeral directors.
Read the case studyInsights & advice
Useful reading for connected businesses.
Current thinking from the Lansafe team on IT, cyber security and business technology.
When one click turned into a cyber attack
A charity’s phishing incident highlights why payment checks, staff awareness and layered protection matter.
Read article
Why email security needs more than one layer
Lansafe’s introduction to Proofpoint explores email protection, threat detection and security awareness.
Read article
Understanding employee monitoring software
Explore productivity insights alongside the importance of privacy, transparency and clear workplace policies.
Read article
20 years of connected technology and support
A look at Lansafe’s growth into managed IT, telecoms and security, and the introduction of IMPACT cyber security.
Read articleConfidence built in
Standards you can trust.
Cyber Essentials certified, with independent fire, security and safe-working approvals across Lansafe.
About Cyber Essentials
Client perspective
What working with Lansafe feels like.
Words from published client case studies and feedback.
A clear way forward
From first conversation to joined-up support.
Changing IT support should begin with understanding, not a list of assumptions.
Listen
Tell us what is working, what is frustrating and where support is needed most.
Review
We look at your users, systems, risks and dependencies before defining the scope.
Plan
We agree responsibilities, priorities and any changes needed for a smooth transition.
Support
Your team has a clear route to help, with connected specialists when it matters.
Good questions
Answers before we talk.
Every setup is different. Here are the questions we hear at the start.
What is an IT Support Provider?
A managed service provider (MSP) is external company that manages a customer’s IT infrastructure and end-user systems.
What support packages are offered?
Both on-site and remote support packages are available with our IT experts. Lansafe will discuss your requirements, needs & wants upon an IT Survey.
What is the difference between hosted & on premises?
Hosted is where your services are provided through online cloud applications. Your server can be hosted or based on your premises giving you a hybrid cloud solution.
Let’s make IT simpler
Show us what your business needs next.
Whether you need better day-to-day support or a joined-up plan for IT, cyber and communications, we’ll start with the right questions.
Prefer to speak now?01257 254 120