Call Centre
Power up your business with advanced tools like Call Recording, Wallboard Call Stats, Dialer System, and full Teams Integration. Keep agents efficient and management informed, all displayed on a real-time wallboard.
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Telecoms & VoIP
Business calls, better connected.
Hosted VoIP and practical call features for teams who need to answer, transfer and work together from more than one place.
Hosted VoIPMulti-site callingOffice and remote usersInstallation and support
Calls that follow your business
Streamline Your Communications with our Hosted VoIP System.
Trinity is a complete VOIP and I.T package designed for SME businesses, giving you the tools you need and the flexibility to work from anywhere, perfect for office or remote users. Our Trinity package includes a feature packed VoIP Telecoms System, Microsoft 365, cloud share file, secure backup, ESET antivirus and high speed internet connection.
What VoIP can do
Advanced features of our VoIP Systems.
Choose the features that help colleagues and customers reach the right place.
Ai Voice Prompt Music On Hold
Enhance caller experience with smart AI Voice Prompts. From Info On Hold and Auto Reception to Voice Mail to Email and Virtual Office options, with 100+ voice options, and 1,000s of music tracks available to match your brand perfectly.
Discuss this areaRemote Office Softphone
Stay connected from anywhere with features built for hybrid work. Hot Desk Login, Mobile Phone Extension via the Mobex App, and seamless call handling keep your team mobile and productive, wherever they are.
Discuss this areaBuild the right service
Start with how your business communicates.
These are areas to discuss together, rather than fixed packages with assumed prices or terms.
Hosted VoIP
The core phone service
- Business handsets and users
- Call transfers and diverts
- Support and training
Advanced calling
For busier call handling
- Recording and reporting
- Call queues and wallboards
- Teams or CRM integration review
Trinity
Telecoms and IT together
- VoIP telephony
- Microsoft 365 and cloud file sharing
- Backup, ESET protection and broadband
Designed around real calls
The right call, to the right person.
A phone system works best when it reflects the details of your business: who answers, what happens when a line is busy, and how customers reach you outside the office.
- For customer-facing teamsCall queues, transfers and reporting can help busy teams stay on top of demand.
- For flexible teamsMobile extensions and hot-desking options make it easier to use your business number away from one desk.
- For a consistent welcomeAdd suitable greetings and music on hold, with voice prompt marketing available for a tailored sound.
Related client work
Phone systems at work.
Three published Lansafe projects where telephony was part of the delivered solution.
Metro Rod Lancashire
Reliable calls for a busy dispatch team
Cloud VoIP, call routing and stronger connectivity support an emergency service handling calls around the clock.
Read the case study
Bridgeman Business Hub
Telephony for a shared workplace
A multi-tenant VoIP system gives businesses their own numbers and call preferences, connected with door access.
Read the case study
Happy Smiles Training
One partner for phones, mobiles and IT
Cloud VoIP with flexible mobile integration brought communications and technology support together.
Read the case studyInsights & advice
Thinking about your next call system?
Published Lansafe reading on VoIP, connectivity and business communications.
Telecoms at Edge Hall Road
See the communications and connectivity we installed for a shared sporting facility.
Read article
Understanding the telephone network change
Lansafe’s guide to planning a move away from older telephone services; check current dates with your provider.
Read article
Faster Britain bus on tour
A look at Lansafe’s work raising awareness of changing business connectivity needs.
Read article
Business WiFi in Wigan
An overview of business wireless networks and the connectivity behind modern communications.
Read articleConfidence built in
Standards you can trust.
Lansafe is Cyber Essentials certified. Its NSI, BAFE and SafeContractor credentials apply to the relevant company services and working practices.
About Lansafe
Client perspective
What working with Lansafe feels like.
Short extracts from published client feedback.
A clear way forward
From conversation to a practical plan.
We start with your requirements, then agree the right scope for your organisation.
Understand
Map who handles calls, where they work and what your current setup lacks.
Check
Review your network and broadband alongside the proposed phone service.
Design
Agree the users, call flows, features and migration approach.
Support
Lansafe can install, train and support your team as the system becomes part of daily work.
Good questions
Answers before we talk.
We will look at your situation in detail, but these answers are a useful starting point.
Does our business need a broadband connection?
Yes, but don’t worry Lansafe can see what is available at your business premises.
Is a VOIP system easy to install?
Yes a VOIP system runs over your existing I.T network and is much more easy to install and configure than a conventional phone system.
What is hosted VoIP?
It is a business phone service that carries calls over an internet connection. Handsets, softphones and mobile options can be arranged around the way your team works.
Let’s talk
Let’s talk about your next phone system.
Tell us how calls move through your business and we’ll help shape a practical VoIP solution.
Prefer to speak now?01257 254 120